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TERMS AND CONDITIONS

By accessing this website and buying our products you consent to the Terms and Conditions set out below.

The following terminology applies to these Terms and Conditions, Privacy Statement and any or all Agreements: "Customer", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s Terms and Conditions. "The Company", “Ourselves”, “We” and "Us", refers to Rizq Pty Ltd Trading As Splice Boutique. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves.

 

Valentines Day $50 Voucher 

We are gifting all of our customers, new and old, a complimentary $50 voucher to use Online or In-Boutique. To redeem enter code IHEARTU at check out. A minimum spend of $200 applies to orders. Code valid until Midnight 19/02/24. One use per customers. Not valid with any other discounts or promotions. 

 

Gift With Purchase

Purchase 2 or more Kat The Label products, Online or in boutique, to receive a free Kat The Label Daphne Satin Eye Mask with your purchase, available only for the first 40 purchasers. Orders returned with Gift for a refund will be refunded in full. Orders returned without Gift for a refund will be refunded minus RRP of Gift - $24. Returned orders where a store credit or exchange is requested will still be considered a valid entry and receive a credit note for the full amount. 

 

Black Friday & Cyber Monday 

Items purchased during a Black Friday & Cyber Monday event are only eligible for a store credit or exchange;

Orders placed with a Black Friday promo code that discounts the order (excluding our Welcome Offer) are only eligible for a store credit or exchange;

 

Online Warehouse Sale 

- Prices as marked
Items purchased from the Online Warehouse Sale event are eligible for a store credit or exchange; IF, the item purchased is 50% off or over this is considered Final Sale and not eligible for any return (credit, exchange or refund).
- Please allow a minimum of 2-3 business days for orders to be shipped. If you have any questions regarding an open order, please call us on +61 (02) 9997 5009 or send an email to online@spliceboutique.com.auPlease include your full name, order number and best daytime contact number with your query and a staff member will be in contact with you within 24 hours.

 

Mothers Day Giveaway, 2023. 

Giveaway ends midnight May 14th, 2023.

Voucher valid until 30th September, 2023.

Winner will be randomly selected and announced via email within the week after the competition closes. If there is no response from the selected winner after 14 days another winner will be randomly selected. Winner will not be eligible to return order for a refund. Credit note and exchange only. Voucher is not redeemable for cash. 

Transportation not included in prize. 

  

Confidentiality

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products. Please review our Privacy Policy for further details.

 

Disclaimer

The information on this website is provided on an "as is" basis. This Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Currency

All prices displayed on our website are automatically converted to your local region’s currency.  If your local currency is unavailable, your order will be charged in AUD at a competitive exchange rate.

All converted pricing includes currency conversion costs.

All transactions are settled in Australian Dollars (AUD).



Store Credits (Gift Vouchers) and Purchased Gift Vouchers

Splice credit notes (gift vouchers) and Purchased Gift vouchers  are valid for 3 years from date of issue.  Vouchers should be treated as cash - we are unable to honour misplaced or expired vouchers.

Gift cards and credit notes cannot be transferred or used to purchase other gift cards.

Cancellation Policy

A minimum 24 hours notice of cancellation of an order is required from the receipt of order. Notification must be made either in person, via email or by phone and must include the order number. If the order has been dispatched, the Customer is liable for all costs associated with shipment of the order and shipment of the return of order.

Acceptance of Orders

Acceptance of Orders Your receipt of an order confirmation from The Company does not signify our acceptance of your order, or confirmation of our offer to sell. The Company reserves the right to accept or decline any order for any reason, without prior notice to the Customer. The Company reserves the right to refuse any order without reason. We will make reasonable attempts to contact you upon cancellation of an order. All monies received for the cancelled order will be refunded via the payment method used.

Please note any issues with an order, needs to be flagged with our online team 'online@spliceboutique.com.au' within 7 days of receipt. So we can rectify this for customers as soon as possible. Products must also be in a sellable condition. (swing tags attached, hygiene stickers attached, unworn and unwashed).

Ownership And Risk

Ownership and risk of damage in the goods passes to you upon delivery at your specified delivery address. When orders shipped internationally reach your destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Please note: Splice Boutique cannot be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. We also unfortunately cannot mark any international order as a 'gift', due to law prohibitions.

 

Sale Delivery Delays 

Please note during sale periods, orders may be subject to delay, so please allow minimum 3-5 business days for orders to be shipped.

If you have any questions regarding an open order, please call us on +61 (02) 9997 5009 or send an email to online@spliceboutique.com.au.

Please include your full name, order number and best daytime contact number with your query and a staff member will be in contact with you within 24 hours.

Availability

If a product is not listed on this website, then it is not available for purchase online.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to or from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. You are therefore advised to re-read this statement on a regular basis.

For further details, please contact Splice Boutique on +61 (02) 9997 5009 or online@spliceboutique.com.au.

© Splice Boutique 2013 All Rights Reserved